our services
YOUR APARTMENT WORKS FOR YOU, WHILE YOU RELAX.
We manage holiday rentals as a full-service operation: we transform your property into a carefully curated and profitable experience, without you having to deal with guests, day-to-day operations or paperwork.
- Revenue management and rate optimisation to maximise results;
- Guest reception and support (check-in, assistance during the stay, check-out);
- Cleaning, certified linen and maintenance to consistent standards;
- Administrative compliance and registration codes (e.g. CIR/CIN), and document management to ensure everything is handled correctly.
The result: better performance, fewer unexpected issues, and a single partner who coordinates everything.
A CAV IS NOT ‘JUST AN APARTMENT’: IT’S A BUSINESS. WE RUN IT AS SUCH.
For CAVs, we offer a structured management service, designed for those who wish to grow systematically, maintain high standards and keep their figures under control.
- Multi-channel distribution: Airbnb, Booking.com, Vrbo, Marriott (where applicable);
- Pricing and positioning strategy to attract the right kind of demand;
- Ongoing operational management: guests, cleaning, linen, maintenance, quality control;
- Administrative support: assistance with regulatory compliance, documentation and workflow organisation;
- Invoicing/payments and the orderly management of operations typical of a business registered for VAT.
The result: an efficient, well-organised CAV that is ready to scale up without compromising on quality.
EXCELLENT REPUTATION, ROOMS ALWAYS IN PERFECT CONDITION, STRESS-FREE MANAGEMENT.
Running a guesthouse is all about the details and consistency: prompt responses, consistent quality, and day-to-day organisation. We take care of the entire operation, room by room.
- Bookings and visibility on Airbnb, Booking.com and other channels, with a dedicated strategy;
- Rate optimisation and calendar management to reduce vacancies and increase revenue;
- Guest reception and support with clear and professional procedures;
- Operational coordination: cleaning, linen, maintenance, quality control;
- Administrative management: support with regulatory compliance and licences, handling paperwork, and invoicing and payments;
- Operational relations with staff and contractors: shift coordination, standards and priorities.
The result: a property that runs smoothly every day, with a level of service that guests notice (and review).
OTHER HOTEL AND NON-HOTEL ACCOMMODATION FACILITIES.
For hotels and non-hotel accommodation, we offer a comprehensive property management service: we don’t just ‘fill the calendar’, but manage the business with a systematic approach, oversight and high standards.
- Advanced distribution on Airbnb, Booking.com, Vrbo and selected channels;
- Mid/long-stay channels where appropriate; HousingAnywhere and Spacest;
- Revenue management and commercial strategy tailored to seasonality and demand;
- Comprehensive operational management: guest reception, support, cleaning, linen and maintenance;
- Licences, regulatory requirements and compliance: documentation support and management of deadlines;
- Invoicing/payments and administrative organisation;
- Management of relations with staff and suppliers: coordination, standards, operational continuity.
Result: a more efficient, better-organised and more ‘resilient’ property.
Whether you’re starting from scratch or looking to grow an existing business, let’s have a chat: tell us about your property (or your business) and we’ll put together a personalised assessment for you, including a channel strategy, pricing and comprehensive management to boost your results and give you peace of mind.
Scopri i nostri servizi e scegli la modalità di gestione più adatta alle tue esigenze.
Dal chiavi in mano al supporto mirato: Gestione Completa, Gestione da Remoto o Consulenza.
Parliamone e troviamo la formula giusta per te.
Professional Photography Service
Our professional property photography service is designed to increase bookings and maximize the value of your property. With the help of specialized photographers, we create shots that highlight every detail, from bright interiors to panoramic exteriors, ensuring high-quality images and professional editing. A well-crafted photoshoot improves the online visibility of your home, attracting more guests and increasing the perceived value, thus optimizing the earnings and success of your property in the market.
Check-in and Check-out Service
We offer both personal and automated check-in services, allowing guests to access apartments independently, even during nighttime hours. This flexibility is crucial for accommodating the varied schedules of international guests, ensuring a seamless experience from the moment of their arrival.
Booking Management
Our platform leverages a cutting-edge Channel Manager that synchronizes accommodation availability in real-time with major Online Travel Agencies such as Booking.com, Airbnb, and Expedia, while also enabling direct bookings through our website www.sweetdreamsinflorence.com. This tool ensures that property owners working with Sweet Dreams in Florence experience smooth booking management, optimizing occupancy rates and maximizing property visibility.
Indexing Services
We apply cutting-edge SEO strategies to improve the positioning of our apartments in search results and on major Online Travel Agencies platforms. Our website has also been developed to increase bookings without commissions. The marketing office works constantly to promote properties entrusted to Sweet Dreams in Florence. This dynamic approach ensures that our properties are easily traceable and preferred by potential guests, significantly improving their online appeal.
Cleaning and Linen Change Management Service
We collaborate with cleaning service providers specialized in tourist accommodations, who use certified products and subject their processes to strict quality controls. Linens are provided on a rental basis and treated with industrial washing and sanitization methods to ensure maximum hygiene and comfort.
Price Management
Thanks to our internal Revenue Management service, managed by industry experts who are constantly trained and updated, we calibrate apartment prices to reflect market fluctuations and optimize returns. This detailed analysis allows for multiple tariff adjustments throughout the day, quickly adapting prices to market conditions, to maximize visibility and rent your property at the highest possible price.
Police Report
We handle the registration of each guest at the competent Police Headquarters, ensuring compliance with local regulations and facilitating legal rental management.
Collection and monthly declaration of the Tourist Tax
We take responsibility for collecting and declaring the tourist tax, relieving property owners of this administrative burden.
Monthly statement to the property owner
We provide a detailed statement of rental activities, including net payments after withholding tax and agency commissions. This allows property owners to have a clear view of their properties' financial performance. Our accounting control systems utilize the best software on the market to ensure maximum transparency for our clients.
Owner's Calendar
Each owner has access to a personal calendar through which they can monitor bookings in real-time and reserve dates for personal use, ensuring flexible management of accommodation availability.
Management of Ordinary and Extraordinary Maintenance
We manage every aspect of maintenance, relying on a widespread network of qualified technicians for swift and effective interventions, thereby ensuring the continuity and efficiency of the service provided, even remotely. A wide range of services exemplifies our commitment to delivering not only effective management but also a truly enriching experience for property owners and guests, solidifying our reputation as leaders in the property management sector.